Insurance
International health insurance is required for all Learning Abroad programs.
International Medical and Security Evacuation Insurance
What You Need to Know:
- Automatic Coverage: You’ll be automatically enrolled in the University’s insurance through Cultural Insurance Services International (CISI).
- Email Confirmation: Keep an eye on your Umail for an email with your insurance card and instructions.
- Cost Included: The University of Utah covers the cost of insurance.
- Coverage Dates: The policy covers the official program dates. Want to explore more? You can extend your coverage for independent travel, but you’ll need to handle that yourself.
- CISI App: Download the app once you are enrolled and receive email confirmation
Using the CISI Policy
How to Use Your CISI Insurance
- Get Help First: If you're in an emergency, get help right away by contacting local emergency numbers!
- Contact AXA Assistance: Afterward, call AXA Assistance using the number on your insurance card to open a
case. You can also ask the University to help you.
- 312-935-1703 (if you're outside the U.S.)
- 855-327-1411 (toll-free within the U.S.)
- AXA Assistance Numbers:
- Email: medassist-usa@axa-assistance.us
- Follow Their Lead: They’ll guide you on what to do next and coordinate with the healthcare facility.
- Reimbursement Claims: If you have to pay out of pocket, keep your receipts to submit a claim to CISI later.
- Open a Case: Call AXA Assistance using your insurance card info.
- Get Direction: They’ll help you find the best care.
- Reimbursement Claim: If you pay out of pocket, keep your receipts to submit a claim to CISI later.
For more details, use your CISI app, check out the CISI online portal or the policy brochure.
Trip Insurance vs. Medical Insurance
Understanding Trip Insurance vs. Medical Insurance
- Medical Insurance: Provides health care while you’re abroad.
- Trip Insurance: Reimburses you for unexpected travel issues, such as flight delays, theft, or trip cancellations.
IMPORTANT: The University of Utah does not provide comprehensive trip insurance. Depending on certian situations CISI does provide coverage for trip delay, trip interruption, and trip cancellation. For full coverage look for additonal trip insurance.